MARKETING OF LIBRARY AND INFORMATION SERVICE: TRENDS AND ISSUES IN DIGITAL ENVIRONMENT

From the dawn of civilization, marketing has become an indispensable ingredient of the society to being closure the products and customer. It can be established as a process of exchange of relationships in the transaction and marketing of information, though a new horizon in the marketing environment primarily is influenced by perception, environmental, cultural conditions and trends. Spiraling cost of publications, trimming budget allocation, necessities of up-to-the-minute information of the user communities, and increasing threat from the information industries are some of the basic issues which made imperative for adopting of the marketing techniques of the products of Libraries. Proper planning, designing, marketing of information products and overall its use as a source of inspiration must be made available in a viable platform for the users to have a seamless access to it with least cost. Increasing realization of the role of information has caused in the establishment of information systems to provide a galaxy of variety of information services and products. Proper marketing of services needs sufficient outlets. The value and need based quality of Information Products using all technological supports must reach the clienteles so as to allow the user community to derive utmost satisfaction from using the products. The paper throws light on the marketing of information products and its trends and issues in the electronic era

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